full image - Repost: Lost access to Monero (from Reddit.com, Lost access to Monero)
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I bought Monero on a third party site (I believe it was Kraken) and transferred it to a cold storage wallet, the Ledger Nano S. When I accessed Ledger, I was forced to do a firmware update before I could access any other features. After the firmware update, all wallets on the device had to be reloaded. After reloading the Monero wallet, it was empty. I never had a Monero wallet seed phrase because, outside of Ledger, I never had a Monero wallet. If you can provide any help, it would be appreciated.
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